Abstract
Introduction: When we think about computerized systems and data analysis, we usually think of professionals in the technology field. With the advancement of technologies and Artificial Intelligence in healthcare, other professionals have also become increasingly involved in this field. According to Bates, DW and Gawande, AA, "If medicine wants to achieve great advances in quality, it needs to be transformed, and information technology plays a fundamental role, especially with regard to safety." The pharmacist, as a versatile professional, is not limited to dispensing medications. Their versatility allows them to also work in areas such as research, innovation, data management, and the implementation of computerized systems, among others. Objective: The objective of this work is to highlight the importance of the pharmacist in all stages of the implementation and maintenance cycle of computerized systems in the healthcare field, as well as in data analysis. Description: Among the challenges of implementing the system, the first was reviewing all existing records in a previous system. This analysis allowed for the taxonomy of the records, filtering out duplicate, incomplete, and/or unused records. This step, performed by a pharmacist, ensured that the records met the clinical and therapeutic needs of patients, especially those related to doses, frequency, dilutions, and units of measurement of medications, preventing prescription and dispensing errors. It also assisted in the purchasing process by grouping similar purchase items. After the system parameterization phase according to the needs of the areas, we moved from the implementation phase to the system deployment phase, which consists of customizing the system to ensure user acceptance. In this phase, quality tests, bug corrections, and integrations with other systems were carried out. Upon reaching the end users, the system was populated with various information, including consumption data, costs, suppliers, among others, and the management of this data is fundamental to the success of operations. Conclusion: The pharmacist's technical knowledge was essential in all stages of the system implementation, deployment, and maintenance cycle, especially in the categorization of records, which improved traceability and inventory management. The filter to avoid duplicate items contributed to the accuracy of inventory control, consumption, and dispensing. System customization and critical analysis of information ensured patient safety and efficiency in hospital operations. With the advancement of technologies, the pharmacist's presence will be even more crucial to ensure that solutions meet clinical, therapeutic, and administrative needs, contributing to innovation and continuous improvement of healthcare processes.
